Refund policy

Last updated: March 10, 2026

At Rajkamal Health Foods, we are committed to providing high-quality traditional health mixes and food products. Due to the nature of our products, certain conditions apply to returns and refunds.

Returns

We accept return requests within 7 days of delivery only if the product received is damaged, defective, or incorrect.

To be eligible for a return:

  • The product must be unused and unopened
  • The item must be in its original packaging
  • Proof of purchase or order confirmation must be provided
  • Photo evidence may be required in case of damage or incorrect product

To request a return, please contact us at:

Email: rajkamalhealthfoods@gmail.com

Once your return request is approved, we will provide instructions on how to return the product.

Items sent back without first requesting a return will not be accepted.

Return Address

Rajkamal Health Foods
46/6A, Pookkollai Street
Nelson Road, Thiruvanaikoil
Tiruchirappalli District
Tamil Nadu – 620005
India

Damaged or Incorrect Orders

Please inspect your order upon delivery. If the product is damaged, defective, or incorrect, contact us within 48 hours of receiving the order.

Once verified, we will arrange for a replacement or refund as appropriate.

Non-Returnable Items

Due to food safety and hygiene reasons, the following items cannot be returned:

  • Opened or used food products
  • Products returned after the allowed return period
  • Products without original packaging
  • Sale or discounted items
  • Gift cards

If you have any questions regarding a specific product, please contact us before placing an order.

Exchanges

We currently do not offer direct exchanges. If you received a damaged or incorrect item, we will arrange either a replacement product or a refund, depending on the situation.

Refunds

Once we receive and review your return request, we will notify you of the approval or rejection of the refund.

If approved:

  • Refunds will be issued to the original payment method
  • Processing time is typically 5–10 business days
  • Banks or payment providers may take additional time to reflect the amount

If you have not received your refund after 10 business days, please contact us at: rajkamalhealthfoods@gmail.com

Contact Us

Rajkamal Health Foods
46/6A, Pookkollai Street
Nelson Road, Thiruvanaikoil
Tiruchirappalli – 620005
Tamil Nadu, India

Email: rajkamalhealthfoods@gmail.com